Testimonials & Reviews
Professional Hearing Center
Audiologists and Hearing & Balance Experts located throughout the Kansas City Metropolitan Area
Professional Hearing Center always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 369 reviews with an average rating of 4.93 out of 5 stars. Please read what others are saying about Professional Hearing Center below, and as always, we would love to collect your feedback.
Dewey R.
Submitted 06/20/25
Professional service and scheduling is easy to get work on hearing aids.
Lisa C.
Submitted 06/12/25
The stars aligned in my favor yesterday as I dropped in on Dr. Spiller’s practice without an appointment. That just doesn’t happen very often. She took time to speak with me, test my hearing and was able to make arrangements for me see a ENT right away. She was so kind and gracious as she explained her findings from the hearing test to me. I would highly recommend her services! I cannot thank Dr. Spiller and her staff enough! I’m so grateful!
Angela J.
Submitted 06/03/25
Went for evaluation due to Vertigo. Dr Carranza did thorough testing to find cause, and determined I have BPPV. She was able to treat me same day to give me relief. She explained all tests as I did them with her, was very gentle with manipulation of my head and neck. Highly recommend her.
Deborah D.
Submitted 05/27/25
Dr. Spiller is clearly enthusiastic about her profession. She is very knowledgable. I never felt rushed. She answered all the questions I had. She is a real joy.
Donald J.
Submitted 05/19/25
They were very professional and pleasant to work with.
Harl H.
Submitted 05/03/25
Dr. Spiller is the greatest, she is very professional and took the time to test my hearing and perform maintenance on my old hearing aids, they work like new now.
Therese S.
Submitted 05/02/25
Dr. Kelly Spiller does an excellent job taking care of her patients. We have been going to her for several years and she has taken care of any issues we have had.
Randy G.
Submitted 04/23/25
Great service
Anthony P.
Submitted 04/09/25
Thank you for your professionalism.
Emmett P.
Submitted 04/03/25
Extremely fair and great service
Whitney P.
Submitted 04/01/25
I have been a patient of Dr. Spiller for over 3 years and I couldn't ask for a better audiologist. Appointments with her are never too long and I always feel comfortable asking any questions and discussing my condition. I have several family members who see her as well and they also say great things.
Michael M.
Submitted 03/12/25
Excellent Doctor. Very caring
Carol W.
Submitted 03/11/25
Speedily Efficient, friendly, courteous.
Alfred W.
Submitted 02/20/25
Frendly
John L.
Submitted 02/18/25
As always, Kelly explains everything so I can understand. And always with a smile
Peggy S.
Submitted 02/07/25
Dr Spiller is always so helpful and adjusts my hearing aids to make the sound clear and crisp for me. I mentioned that I needed to make an appointment to bring in my step-mother's aids because they weren't working well and she had me pick them up from the nursing home that day and had the problem resolved in a matter of minutes. So grateful for her expertise and patient care!
Michelle G.
Submitted 02/04/25
Dr Carranza met me at the door and listened to my concern and then did the most through evaluation I have ever had. She diagnosed the issue and resolved my vertigo. I have been struggling with vertigo for 4 months and in one visit it was resolved. I would highly recommend her.
Toiya M.
Submitted 01/16/25
I appreciate the service and results. Dr. Carranza is very patient and understanding. Thank you
Cecilia G.
Submitted 01/16/25
Dr Carranza is so refreshing as a doctor or to visit. She’s very easy to talk to and works with you to fix your issue (mine was vertigo). I would recommend her a 100%
Alice A Jarman J.
Submitted 01/06/25
Very professional and everything explained.